By: Awino, J. O. and Agolla, J. E.*
Abstract: This paper offers a fresh look at measurement- based assessment of learning at university level. The paper draws on a rich literature that informs what quality entails for our universities. The quality assessment measurement (QAM) scale used has been designed centering on six set of competency parameters: resources, teaching and learning, research, leadership, discipline and open conceptions of education quality. Each competency parameter mirrors a number of competency indicators that can jockey upon or inform some…
Keywords: Quality assurance; total quality management; university; higher institutions.
IJERR 2020, 8(1), 1-6;